emergency management for cooling technologyin Castrop-Rauxel and nationwide

Prevent damage through remote monitoring.

It is the worst-case scenario for many entrepreneurs - the Failure of the Refrigeration, Air conditioning, Heating or Ventilation systems, because the consequences are often devastating. Temperature-sensitive goods are destroyed, resulting in immense financial damage. If the technology fails at night, there is a further danger in the form of meltwater, which can cause considerable damage and result in additional financial losses.

Fortunately, there is a solution:

Remote monitoring by matserv GmbH! In the event of malfunctions, we are active remotely, alert your service partner if necessary and support them with qualified diagnostic methods during repairs.

We closely monitor minor Temperature Fluctuations. We only notify our customers if there is actually a problem. In the event of major changes, we will contact you by phone to clarify how to proceed. In many cases, there is an end to visiting the respective business premises outside of working hours, resulting in significant cost savings compared to the usual procedures in the event of incidents. The result: Your staff and you are significantly relieved.

Coordination of repairs by the remote service center

Your satisfaction always comes first for our Team. Therefore, our top service also includes the Coordination of repair work on request. We also support your service partners and provide technical support. The time required for repairs / emergencies is significantly reduced by diagnosis using remote service. An intensive root cause analysis on site is often no longer necessary. In concrete terms, this means for you: The operating costs are reduced and your operating costs are reduced.

Upon request, we will help you with network problems with our emergency service directly on site by making an appointment.

Contact now!

Have we aroused your interest in our emergency management? Do you have any questions about our remote service? Then we look forward to your inquiry via phone, fax, email or contact form. We will advise you in detail about our options and prepare an individual offer.

Let's start your project now!